One of the MA told me that the property industry people, especially with the SP, would like to see themselves communicating with a person than a faceless email account
They prefer mary.loh@your_company.com.sg rather than an email account as manager@your_company.com.sg
The problem is when Mary resign, you either has to send an announcement to all stakeholders that the new email is now lucy.phoon@your_company.com
The frustration is the returned mail that SP will receive for sending to a defuncted email.
There are more administrative work for every change of staff.
If you see IRAS, they have a staff AskJamie@IRAS.gov.sg and Jamie never resign.
You can do the same for your mcst so that new staff will continue to access this email and also read any email trails that was before him/her.
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Writer : Choo Hong Peng,
Chartered Accountant, Singapore
Email : sales@realtimme.net
01/08/2023
Written by mcst
Chartered Accountant, Singapore • Certified ACTA Trainer • Business Mentor
With over 12 years of experience in MCST accounting and property management, our team provides expert insights and practical solutions for managing agents and property owners.
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